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How fdslot22 Handles Your Personal Data

Your privacy is something we take seriously at fdslot22 — this policy sets out exactly what personal data we collect when you open an account, how we use…

Data collected only as neededTouch 'n Go & GrabPay transaction records protectedAccount security kept under encryptionYou may request data access anytimePolicy applies to all Malaysian accounts
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fdslot22 How fdslot22 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to exercise any rights under this privacy policy — whether to access your data, request a correction, or ask us to delete specific records — our support team is available around the clock. You can reach the privacy desk through any of the channels below, and we aim to respond to all data-related requests within five working days of receiving your message.

Team online

Live Chat

Our live chat is available 24 hours a day. Start a session from any page on fdslot22.com and reference 'privacy request' so our team routes your message to the correct desk immediately.

Email Support

Send your data access or deletion request to our privacy email address. Include your registered account email and the nature of your request so we can verify your identity before acting on it.

Support Ticket

Log into your fdslot22 account, open the Help Centre, and submit a ticket marked 'Data & Privacy'. Ticket submissions create a reference number so you can track the status of your request.

DATA HANDLING PRACTICE

How We Keep Your Account Data Safe

Security and transparency sit at the core of how fdslot22 manages account data. From encryption at rest to clear retention schedules, here is exactly what we do — and what you can…

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using industry-standard AES-256 encryption. Data moving between your device and fdslot22.com is protected by TLS, so your login credentials and payment details are never sent in plain text.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage or disable non-essential cookies through your browser settings at any time without affecting your ability to access your account.

Account Security Measures

Two-factor authentication is available on all fdslot22 accounts. We also monitor login patterns and flag unusual activity — if we detect a sign-in from an unrecognised device, we send an immediate alert to your registered email or phone number.

Data Retention Schedule

We keep your account data for as long as your account remains active and for a period required by Malaysian financial regulations thereafter. Once the retention period ends, data is permanently deleted from our servers according to our internal deletion schedule.

Third-Party Data Sharing

Your data is shared only with payment processors — Touch 'n Go, GrabPay, Boost dan FPX and FPX — and with identity verification providers strictly as needed to process your transactions. We do not share data with advertisers or unrelated third parties.

Your Right to Request Changes

Under the PDPA, you have the right to access, correct and in certain circumstances delete your personal data. Submit a request through live chat, email or a support ticket and we will complete verified requests within five working days.

Common Questions About Your Privacy at fdslot22

Below are the questions we receive most often about how we handle personal data. If your question is not covered here, contact us directly through live chat or the support ticket system and we will respond within five working days.

We collect your name, email address, date of birth, mobile number and any payment method details you link to your account — including transaction references from Touch 'n Go, GrabPay, Boost dan FPX and FPX. Only data needed for account operation is collected.

No. We do not sell, rent or trade your personal data to any third party. Data is shared only with payment processors and identity verification services that are directly needed to operate your account and process your transactions.

Log into your account, open the Help Centre, and submit a ticket marked 'Data & Privacy — Access Request'. After we verify your identity, we will provide a summary of the data we hold on your account within five working days.

Yes, where local law permits. Submit a deletion request through live chat or a support ticket. Note that some data must be retained for a period required by Malaysian financial regulations, and we will explain what can and cannot be immediately deleted.

Transaction references from Touch 'n Go, GrabPay, Boost dan FPX and FPX are stored in an encrypted database. They are accessed only by our finance team for reconciliation purposes and by you through your account transaction history page.

We retain your data for the period required by Malaysian financial and anti-money-laundering regulations after account closure. Once that mandatory retention period expires, your data is permanently deleted from our servers in line with our internal schedule.

Yes. This policy applies to all accounts opened through fdslot22.com from any location in Malaysia — whether you are in Ipoh, Johor Bahru or elsewhere — where access is available under local law and where local law permits such use.

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